Avoid Hotel Sangay!

I have recently spent one night at Hotel Sangay in Banos. I have spent USD 120 per night (half board) for a room of around 12 sqm including the bathroom. Published rate are well below what I have spent (check the link for published rates http://www.sangayspahotel.com/html/en/rates.htm). I have complained with the receptionist. She said "go somewhere else". I cannot find any reason to go back to Hotel Sangay. Extremely poor service, poor food, awful room. There are plenty of other accommodations in Banos.